Privacy Policy

Last updated: July 13, 2025

Welcome to Sentiva Studio. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or place an order. By using our website, you agree to the terms outlined below.

1. Who We Are

Sentiva Studio is an online print-on-demand store that partners with trusted third-party providers (such as Printful) to fulfill customized product orders. We respect your privacy and are committed to protecting your personal information.

For any privacy-related concerns, contact us at:
📧 hello@sentivastudio.com

2. What Information We Collect

We may collect the following personal information when you use our site:

  • Identifiers: Name, email address, phone number, shipping/billing address.

  • Order & Payment Info: Product details, transaction data (processed securely by our payment providers).

  • Device Info: IP address, browser, device type, and cookies.

  • Geolocation: Non-precise location based on your IP address.

  • User Content: Custom inputs (e.g., personalized text), messages, and submitted files.

We do not knowingly collect data from children under 18. If this occurs unintentionally, please notify us so we can remove it.

3. How We Use Your Data

We use your data to:

  • Process and fulfill your orders

  • Send order updates and respond to inquiries

  • Improve your experience and personalize your visit

  • Comply with legal and tax obligations

  • Prevent fraud and unauthorized activity

  • Offer marketing (if you’ve opted in)

4. Who We Share Your Data With

We only share necessary data with:

  • Printful: for order production and delivery

  • Payment providers: for secure payment processing

  • Shipping carriers: to deliver your order

  • Analytics & marketing tools: for store performance and promotions

  • Legal authorities: if required by law

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking

We use cookies to enhance your browsing experience, analyze usage, and offer personalized content. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Limit the use of your data (e.g., California, GDPR, or state-specific laws)

To exercise these rights, email us at hello@sentivastudio.com.

7. Data Security

We take reasonable steps to protect your information using industry-standard safeguards. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

We retain personal data as long as necessary to fulfill your order, provide customer service, comply with legal requirements, or protect our business interests.

9. International Users

By using our services, you understand that your data may be processed and stored in the United States and other countries where our partners (like Printful) operate.

10. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date.

11. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 hello@sentivastudio.com
🌐 www.sentivastudio.com